St. Kitts Marriott Recognizes Champion All-Stars in Digital Learning Zone Celebration

On April 2nd, 2025, the St. Kitts Marriott Resort & Royal Beach Casino hosted a vibrant recognition ceremony to celebrate the outstanding achievements of four of its associates. This event served as a testament to the resort’s commitment to fostering a culture of learning and development among its staff, placing the spotlight firmly on excellence and continuous improvement. The ceremony honored the top performers on Marriott International’s Digital Learning Zone (DLZ), an interactive training platform designed to enhance employee skills and promote service excellence.

The DLZ platform has proven to be a valuable resource for Marriott associates, offering them a dynamic and engaging way to upskill and stay abreast of industry best practices. It provides a comprehensive suite of training modules, interactive exercises, and assessments, empowering employees to take ownership of their professional development and contribute to the overall success of the resort. The platform’s gamified approach, coupled with its accessibility and user-friendly interface, has fostered a spirit of healthy competition among staff, motivating them to strive for excellence and master the art of hospitality.

The award ceremony was a resounding success, filled with cheers and applause as the winners were announced. Samantha Simmonds, a member of the Housekeeping team, emerged as the overall champion, showcasing unwavering dedication and a commitment to excellence. Anne Halliday, representing the culinary team, secured the second spot, demonstrating her culinary creativity and passion for her craft. Akeela McKoy, from the Emerald Mist Spa, claimed the third position, showcasing her dedication to providing guests with a serene and rejuvenating experience.

In a historic first, Josephine Phillips, a Housekeeping Supervisor, was recognized as the first-ever DLZ Manager/Supervisor champion. Her achievement underscores the resort’s commitment to developing leadership talent at all levels and promoting a culture of continuous learning for its managerial staff. This recognition also highlights the importance of leading by example and fostering a learning environment where employees feel empowered to grow and excel in their roles.

The DLZ initiative has injected a renewed sense of enthusiasm and motivation across the resort, inspiring staff to embrace learning, teamwork, and the pursuit of Marriott’s world-class standards. The program’s success lies in its ability to engage employees in a fun and interactive way, making learning a rewarding and enjoyable experience. This positive impact is reflected in the improved service quality, increased employee engagement, and a stronger sense of team spirit across the resort.

The St. Kitts Marriott Resort & Royal Beach Casino views the DLZ winners not just as individual achievers but as representatives of the future of five-star hospitality. Their dedication to learning, coupled with their passion for delivering exceptional service, sets a shining example for their colleagues and reinforces the resort’s commitment to providing guests with an unforgettable experience. The resort’s investment in training and development through the DLZ platform is a testament to its belief in the power of continuous learning and its commitment to fostering a culture of excellence within its team. The recognition ceremony served as a celebration of these values and a testament to the resort’s dedication to empowering its employees to reach their full potential.